Customer support

Vulcanair has created the new website completely dedicated to Technical Support: http://support.vulcanair.com !

On the new website in Documents section there are Public Area and Private Area.

in Public Area all users can download free of charge all the recent Index, Service Bulletins, Service Instructions, Service Letters and Component Maintenance Manual Revisions.
 
In Private Area, subscribed users can access updated Flight Manuals, Maintenance Manuals, Parts Catalogues and their supplements ONLY RELATING TO THEIR PARTICULAR AIRCRAFT.

To subscribe, you need to register on this website http://support.vulcanair.com/sign-up and pay for annual subscription fees.
The cost of annual subscription for one aircraft model is

  • 150,00 Euro for Maintenance Organisations (up to 2 models, then from 3 models : 120,00 Euro each)
  • 150,00 Euro for Vulcanair and/or Partenavia Aircraft Owners (up to 2 SN, then from 3 SN : 120,00 Euro each)
  • Free of charge for the first year for new aircraft owners
  • FREE OF CHARGE for Civil Aviation Authorities an access to the documentation of all aircraft model

 In Support Forms section you can find 3 contact forms to contact our departments:

  • Parts Support
  • Technical Support
  • Commercial Support